প্রশ্ন-উত্তর

What is Komdaame ?
Komdaame.com is free classified website connecting local buyers and sellers under one platform.

Is Komdaame.com FREE ?
For the most part Yes, some sections may require a fee.

Do I have to Register to use Komdaame.com ?
Yes, Registration is necessary to manage your ads. Register Today.

1. Click on "Register Now" and you will be asked to provide your basic contact information.
2. You are now Register at Komdaame.com!
3. Komdaame.com will send a message with your login and password information to your e-mail address.

Once you have registered, you can manage your postings and personal information even easier through the 'My Account' section of the site.

How do I find an item at Komdaame.com ?
You can Browse listings when you're not sure what you're looking for, or when you simply want to explore the range of items on Komdaame.com or in a particular category. Click on Categories and Subcategories and if you find an item you're interested in, just click on the item title.

You can also Search for items when you are looking for a specific item that you can describe using a few words. In this case, simply go to the search box, enter a few words describing what you are looking for along with a category and click the "Search" button. A search results page of Komdaame.com listings will be displayed. Review your search results pages and if you see something you're interested in, just click on the item title. Back to top

What is My Account ?
With My Account, you can track and manage your Komdaame.com buying, selling, listings, personal account, information, messages, favorites and more from one single, secure location. You must be a registered user to access the My Account features.

Postings

How do I post an item at Komdaame.com ?
Click on the "Post ad" tab. Choose the category and subcategory, and you are ready to post your classified ad. You can also register for a Komdaame account by providing your basic contact information. Immediately after this very fast and simple registration process is complete, you are ready to post. If you already have a Komdaame account, simply log-in and follow the process. You will be asked to select categories and subcategories to post your item at Komdaame.com. Posting at Komdaame.com is FREE.

How do I post an Ad?

Step 1) Click on +Post your ad!

Step 2) Select Category

Step 3) Select Sub-Category

Step 4) Select Plan

Step 5) Add details and description

Step 6) Upload Photos and Videos (Great way to showcase your Ad)

Step 7) Ad additional features to your ad

Step 8) Review your ad or Publish Now. (Your ad is live!)

How do I upload a picture ?
During the posting process, you will find the instructions to upload pictures. You simply have to follow them. Komdaame picture upload process is easy and you can upload anywhere from 2 to 8 pictures per posting. Lighter pictures will upload faster; ideally less than 200kb each. Uploading pictures to Komdaame.com is FREE.

How do I edit a posting ?
You can edit your postings through the "My Listings" option in the My Account section of the site. Please go to the item and click the "Edit Listing" button on the far right of the listing. Once you have made and approved the changes, they will take effect immediately. You can repeat this process any time.

What does each icon represent ?

Edit Ad

Edit Photos

Edit Additional Options

Mark as Sold

Mark as Rented

Delete

How do I delete my ad ?

Log into your account and click on My Listings. A list will appear with all the ads you’ve posted. Click the delete icon on the ad you choose to delete.

How do I view my account information?

Sign into your account and click on My Account.

Here you can find account information, review listings, order history, subscriptions, messages, email alerts and searches you’ve saved.

What does my account information show?

When you sign into your account and click on My Account you will see all the activity. You will see total listings, active listings, pending listings, expired listings and unfinished listings.

You will also see in the general box, the type of account you have, the number of hits you ad has received and you last login info.

Subscription box- this box shows the starting and ending dates of your subscription. It also shows the date your ad was renewed.

Dealer page box- this box shows the link to the page which displays every ad you’ve ever posted.

How long will my posting appear on Komdaame ?
Current postings on Komdaame.com appear for a maximum of 60-90 days. After that time, the posting will automatically expire if it's not removed / Renew by you.

How do I remove my posting ?
If your item sells or you decide to remove it, you can end your listing in the Active link within the 'Manage Listings' option in the My Account section of the site. Once you identify the item you can mark it as Sold, Rented or Remove it from the listing by clicking in "Sold" or "Remove Listing" button.

How do I save a posting to recall it later ?
Go to the listing you are interested in and click the "Add to Favorites" button to keep track of it.

Can I add HTML to customize my postings ?
Yes. You can use HTML-formatted listings by cutting-and-pasting the code into the Description box during the posting process. However, we do not allow HTML in the Title field.

Can I include personal contact information in my postings ?
Yes. You can include personal contact information in your postings, except for the title of the ad.

Classified

What is Classifieds ?
In the Classifieds-style listings, buyers will always contact the seller to negotiate, even if he/she puts a price.

As a seller, how do I post an item ?
If you already have a Komdaame account, please login first. If you don't have an account yet and want to have the benefits of this FREE process, please register for a Komdaame account by providing your basic contact information. After the registration process is complete you are ready to post. You will start by selecting categories and subcategories that your posting will appear in. You will be asked to provide pricing - optional in some Subcategories - and delivery information together with an item description of any length. Posting on Komdaame.com is absolutely FREE.

As a buyer, how do I contact a seller ?
Use the "Reply to this Ad" in the listing you are interested in. Fill out the form with your contact information including your e-mail and the message you would like to send to the seller and send it. If the seller is anonymous, use the contact information provided in the listing to get in touch with him/her.

More Guidelines

What should I do if I suspect a fraudulent seller ?
If you feel there is a posting on the site that is false or fraudulent, please contact us at Legal Issues.

How can I avoid a fraud ?
At Komdaame.com, we believe that buying items locally - where you can inspect the item, meet the seller and pay at the time of pickup or delivery -- is the surest and safest way to transact. For National or International items, we strongly suggest taking the following measures to protect yourself from fraudulent sellers:

* Always use Komdaame.com system when communicating with sellers on Komdaame.com. Always use the "Email Seller" form on the page which details the item. An email will be sent out to the seller with your email address and all transactions will be conducted between you and the seller directly via our system. This way, if we are notified of a fraudulent activity, we will have your contact information to reach you and provide you with the necessary information. Since our marketplace is always free, there should be little incentive to take communications off line.

* Know what you are buying before making an offer to a seller; ask questions to learn more about what they are selling. You can send a seller a pre-sale note, and then make your offer when you are comfortable with purchasing the item. We also recommend checking retail prices and other members' prices for comparison purposes. Remember, if the price looks too good to be true, it probably is. In particular, be careful when purchasing high-tech goods, especially when prices are far below retail. Certain high-end items such as flat-panel displays, notebook computers, and cell phones are likely targets for scams. In many cases, it's appropriate to ask for a serial number before sending payment.

* Ask for sellers address and telephone number. Once you have negotiated a price and have decided to buy the item, ask for the seller's phone number and call him/her up at a random time to make sure he/she is receiving the calls. Honest sellers should be able to provide this information. Having a seller who has a registered telephone number on the other end will make the seller more traceable and hence less likely to be a fraud.

* Use a payment method with fraud protection. We highly advise AGAINST sending payments via wire transfer. Many fraudulent sellers only accept money by wire transfer, Money Gram, or bank transfer because buyers cannot get their money back and sellers cannot be tracked. If you are within the US and must pay by money order, we suggest using a postal money order. Postal money orders can be investigated, while other money orders cannot.

There are many forms of payment that provide protection for buyers. Credit cards, escrow services such as Escrow.com, C.O.D. shipping, and online payment services, offer varying degrees of protection.

* Track your shipment. Most major shipping companies allow people to track shipments while they are in transit. We recommended getting a tracking number from the seller, so you can monitor your item in transit. Make sure you are familiar with the seller's shipper, and be aware that there are fake shipping companies on the web which pretend to track a false shipment.

If you feel a seller is acting fraudulently, please contact Komdaame.com immediately at: Legal Issues.

What should I do if I suspect a fraudulent buyer ?
If you feel a buyer is acting fraudulently, please contact us at Legal Issues.

How do I Pay at 'Komdaame.com'?

Please follow the instructions to pay with bKash.

1. Dial *247# and choose "Payment" option by pressing '3'

2. Enter Merchant bKash Account no: 01842 333 043

3. Enter Amount

4. Enter Reference: Komdaame

5. Enter Counter no.: 1

6. Enter your PIN to confirm the transaction

7. You will receive an SMS with your transaction ID (TrxID).

8. After completing the transaction, enter your SMS (TrxID) on the 'Komdaame.com' registration form.

How do credit work?

Your credit can be used to buy any Top Ad or Bump Up as long as the balance remaining covers the price of the promotion. If your balance is too low to buy a Top Ad or Bump Up, please contact us to transfer the remaining balance and top it up, or use another voucher that has enough balance remaining. Please note that vouchers are non-refundable and cannot be redeemed for cash.

* Need more information? Please contact us at [email protected] or call our helpline at +88-01716182907. Our helpline is open on.